Sales Operations Associate

Position Description

The Sales Operations Associate will provide administrative support to sales managers across all regions in the United States. This position reports to the Sales Operations Manager. The role is based on-site in Irvine.

Responsibilities

• Managing customer accounts by reviewing, validating, and processing purchase orders/sales orders.
• Communicating with other departments such as Finance, Logistics, Demand Planning, Partners, and customers.
• Entering orders into the company’s system.
• Monitoring orders to ensure that any adjustments are properly implemented.
• Tracking inventory and allocating purchase orders using the company’s system.
• Collaborating with the Sales Team to forecast inventory demand and determine optimal stock levels.
• Supervising the delivery schedule and providing regular updates to the Sales Team.
• Verifying product serial numbers and pallet quantities for each customer’s order and reviewing order deliveries for billing purposes.
• Compiling data for invoicing to be shared with the Finance department.
• Complying with the company’s rules, regulations, and policies.
• Demonstrating flexibility and a willingness to work on different tasks in a teamwork environment, being able to assist the team when needed.
• Performing other duties and special projects as assigned by the team manager.

Required Qualifications

• Proficient knowledge in Microsoft Office Suite, particularly Excel and Word
• High degree of professionalism and conduct at all times
• Demonstrated track record of delivering results; able to multi-task, set priorities, and meet deadlines
• Excellent verbal and written communication skills with the ability to present and explain complex information clearly to clients
• Demonstrated customer focus and strong communication skills
• Ability and willingness to learn SAP and new systems
• Detailed oriented
• Able to multitask
• Determine priorities

Preferred Qualifications

• You thrive working in a fast-paced environment and enjoy multi-tasking multiple projects and/or tasks
• You have the demonstrated ability to work with high-volume orders
• You have strong work ethics, a roll-up-sleeves attitude, and attention to detail
• Most importantly, you are customer-facing, enjoy working in a team-oriented environment, and passionate about Renewable Energy

Hanwha Q CELLS America Inc. (HQCA) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

Physical, Mental & Environmental Demands

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing: 20% of time
Sitting: 70% of time
Walking: 10% of time

Strength

Pulling: up to 10 Pounds
Pushing: up to 10 Pounds
Carrying: up to 10 Pounds
Lifting: up to 10 Pounds

Dexterity

Typing: F
Handling: F
Reaching: F

Agility

Turning: F
Twisting: F
Bending: O
Crouching: O
Balancing: N
Climbing: N
Crawling: N
Kneeling: N