Role Overview
The SMB Growth Manager will join the team to develop expansion and retention strategies for SMB companies in the current install base. The role involves working closely with various teams and developing partnerships with key players in the real estate space.
What You Will Do
The SMB Growth Manager will be responsible for identifying growth opportunities, renewing annual contracts, driving revenue growth for accounts, and adoption of Qualia’s suite of digital real estate products.
Why It Might Be a Fit
The ideal candidate will have 1-3 years of experience in sales, renewals, or customer success roles, with a strong track record of sales accomplishments and experience working with decision-makers and key stakeholders.
Requirements
- 1-3 years experience in a sales, renewals, or customer success role
- Strong track record of sales accomplishments leading commercial negotiations in a quota-carrying role
- Experience with cloud-based / SaaS business process solution offerings
- Proven expertise working with decision-makers and key stakeholders in client environments
- History of working with customers using a consultative approach and ideally managing a book of business including renewals
- Understanding of legal terms in SaaS contracts
- Ability to effectively negotiate in challenging and collaborative sales engagements
- Ability to excel in a high-energy, results-driven sales culture
- Team player who will work within the company to continue improving organization processes
- Excellent communication and listening skills
- Proactive, organized, and comfortable getting on the phone with customers
- Ability to handle ambiguity and overcome objections while working across multiple products
Benefits
- Comprehensive health plans
- 401k program
- Commuter benefits
- Parental leave
- Flexible time off policy
- Robust online onboarding program
- Biweekly all hands meetings
- Internal virtual events
To apply for this job please visit job-boards.greenhouse.io.

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