Razorpay is hiring an Associate-Growth Operations in Malaysia to support merchant engagement through structured outbound calls, follow-up communication, CRM updates, and merchant issue routing. The role will focus on churned merchants and expand into other segments as capacity allows.
Requirements
- Experience in customer service, telesales, merchant support, collections support, operations calling, or sales coordination
- Comfortable making outbound calls and handling merchant conversations professionally
- Strong follow-up discipline and attention to detail
- Able to update CRM records accurately and consistently
- Good communication skills in English; Bahasa Malaysia preferred for local merchant conversations
Benefits
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible work arrangements and work-life balance
To apply for this job please visit job-boards.greenhouse.io.
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