Inside Sales Representative

Role Overview

The Inside Sales Representative plays a critical role in generating revenue, building customer relationships, and ensuring the seamless execution of rental transactions. This role is guided by a structured competency framework and provides opportunities to develop the skills and experience needed for future Outside Sales and Operational leadership opportunities.

What You Will Do

The Inside Sales Representative will engage customers confidently to uncover needs, recommend appropriate rental solutions, and expand orders through suggestive selling. They will also maintain a consistent cadence of outbound calls and customer follow-ups to generate rental opportunities and drive revenue.

Why It Might Be a Fit

This role requires a proactive sales professional who can build and maintain strong customer relationships, identify qualified opportunities, and communicate leads to Outside Sales Representatives for continued development. The ideal candidate will have a strong interpersonal skillset, be able to ask thoughtful questions, actively listen, and identify customer needs.

Requirements

• Associate or bachelor’s degree preferred; degrees in Business, Communications, or related fields preferred.
• Strong interpersonal skills with the ability to build rapport quickly with customers and teammates.
• Demonstrated ability to ask thoughtful questions, actively listen, and identify customer needs.
• Interest in sales, account management, customer success, or a related field, with a willingness to learn and grow.
• Confident communicator who is comfortable engaging customers by phone and in person.
• Strong customer service and relationship-building skills.
• Detail-oriented with the ability to process information accurately and follow established procedures.
• Organized and able to manage multiple tasks, customer requests, and follow-ups in a fast-paced environment.
• Self-starter who takes initiative, follows through on commitments, and seeks feedback to improve.
• Adaptable and resilient with the ability to remain positive and professional when faced with challenges or shifting priorities.
• Strong technology aptitude with the ability to learn and effectively use systems such as Salesforce and RentalMan (AS400).
• Proficiency in Microsoft Office, including Outlook, Excel, and Teams.
• Bilingual English/Spanish is a plus, depending on location.

Benefits

• Paid weekly
• Quarterly performance bonus
• $200 annual work boot allowance
• Rent ANY of our equipment for FREE
• FREE prescription safety glasses
• My Holiday benefit lets you celebrate a holiday that is special to you without using PTO
• Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation
• Robust overall benefits package