Business Intelligence Support Analyst

The BI Support Analyst is responsible for supporting, maintaining, and improving Business Intelligence solutions across the organization.

Requirements

• Research sales questions and disputes around sales crediting.
• Ensure the Oracle database is updated with precise information and maintain data accuracy.
• Perform data extraction utilizing SQL, with a thorough understanding of data mapping and validation procedures.
• Utilize Salesforce.com for daily tasks and effective case management.
• Work closely with data engineers, developers, and business teams to gather requirements
• Perform data validation, reconciliation, and quality checks
• Document processes, issue resolutions, and system changes