Customer Onboarding Project Manager II

Role Overview

The Customer Onboarding Project Manager is an individual contributor project ownership role responsible for the end-to-end execution of customer onboarding projects and business transition initiatives within an assigned pillar or region.

What You Will Do

Own execution of the onboarding SOP and milestone checklist for assigned accounts, coordinate heavily across Sales, CS, Plant Operations, IT, Finance/Accounting, and other internal partners, and serve as the day-to-day point of contact for new or transitioning customers during the onboarding period.

Why It Might Be a Fit

The ideal candidate will have strong cross-functional influence, stakeholder management, and project leadership skills, familiarity with ERP/CRM systems, and ability to travel (~25%) to plants as needed.

Requirements

• Bachelor’s degree or equivalent professional experience
• 5+ years of manufacturing, packaging, or customer onboarding/implementation background
• Project management experience preferred
• Strong cross-functional influence, stakeholder management, and project leadership skills
• Familiarity with ERP/CRM systems
• Ability to travel (~25%) to plants as needed

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Stock options