Customer Experience Specialist-Surplus Lines

ReSource Pro Compliance is looking for a Customer Experience Associate to provide front-line customer service support to ReSource Pro Compliance customers. The role involves processing tasks related to insurance regulatory compliance, client intake and/or sales support, and responding to customer requests over phone and email.

Requirements

• High school diploma or equivalent required
• Minimum of 2 years of surplus lines tax filing experience required
• Property & Casualty (P&C) license preferred
• Proficient in Microsoft Office Suite, including Word, Outlook, Access, and advanced Excel skills
• Strong customer service orientation with a passion for problem-solving and delivering exceptional client support

Benefits

• Generous PTO plan with paid holidays + floating holidays
• 100% paid Employee Healthcare on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• 401k with employer match, vested on Day 1