Senior Deal Desk Manager

On Site Full TimeChicago, Illinois, United StatesRipple

Role Overview

We’re seeking a detail-oriented and business-savvy Deal Desk Manager to support the intersection of our Legal, Revenue Operations, and Sales teams. In this role, you’ll be instrumental in enabling our rapidly expanding global business by ensuring seamless contract processes, maintaining compliance standards, and providing exceptional support to our organization.

What You Will Do

Draft, review, and prepare commercial sales agreements, manage end-to-end contract workflow, coordinate approvals, maintain contract repository, track contract metrics, and provide regular reporting on contract status, turnaround times, and pipeline.

Why It Might Be a Fit

You’ll work at the heart of our commercial engine, touching every major enterprise deal and helping build scalable processes as we grow. You’ll have the opportunity to create documentation, templates, and scalable workflows, and collaborate with Legal, Sales, Finance, and Operations teams.

Requirements

  • 5+ years of experience in contracts management, legal operations, sales operations, or related role supporting commercial contracting
  • SaaS contract experience with strong familiarity with enterprise software agreements (MSAs, SOWs, SLAs, DPAs, etc.)
  • Technical proficiency (including AI) with contract lifecycle management systems (Linksquares preferred), Salesforce CRM, and AI automation tools
  • Process orientation with demonstrated ability to create documentation, templates, and scalable workflows
  • Legal aptitude including understanding of contract terms, commercial concepts, and risk considerations (paralegal background or legal studies a plus, but not required)
  • Exceptional attention to detail with ability to spot issues and inconsistencies in contracts
  • Strong communication skills with ability to translate complex legal concepts for business stakeholders
  • Collaborative mindset and proven ability to work effectively across Legal, Sales, Finance, and Operations teams
  • Responsiveness and service orientation with a track record of being a trusted, reliable business partner

Benefits

  • Competitive salary
  • Bonuses
  • Equity
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend
  • R&R days
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

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To apply for this job please visit ripple.com.


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