Digital Operations Coordinator

On Site Full TimeMoraine, Ohio, United StatesRiverside Winnelson

Role Overview

The Digital Operations Coordinator will support the execution and maintenance of digital systems and workflows across Winsupply’s eCommerce platforms, customer onboarding, and operational support initiatives.

What You Will Do

Manage customer onboarding and customer master data updates, assist in content updates, support order parsing processes, maintain and update product and website content, and assist in internal training and onboarding.

Why It Might Be a Fit

The ideal candidate will be detail-oriented, highly organized, and have strong communication skills with the ability to support both technical and non-technical audiences.

Requirements

  • 2–3 years of relevant work experience, preferably in eCommerce, customer support, or digital operations
  • Experience working with Microsoft Office Suite, especially Excel
  • Familiarity with ticketing or customer support platforms
  • Strong interpersonal skills and a collaborative mindset
  • Ability to work cross-functionally in a fast-paced environment

Benefits

  • Dental insurance
  • Vision insurance
  • Occasional travel (1–2 times per year)

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