Customer Success Manager

Drive customer success by supporting a customer portfolio, ensuring smooth project execution and tool adoption, and helping build strong, trust-based relationships that maximize long-term value and advocacy.

Requirements

• First experience in Customer Success, Operations or other fast-paced environments, where you supported or executed customer-facing processes end-to-end
• Hands-on and detail-oriented, able to thrive in fast-changing, early-stage environments, juggle multiple tasks, and ensure nothing falls through the cracks
• People-centric and proactive, empathetic, approachable, and able to communicate clearly while keeping customer outcomes and business priorities in mind
• Comfortable working with data in Excel and digital platforms, with an eye for completeness and consistency