Senior Customer Success Manager (German Speaking)

Join SafetyCulture, a global tech company, as a Senior Customer Success Manager (German Speaking) to drive success across our highest opportunity accounts and build strong relationships with Enterprise customers.

Requirements

• 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation
• Professional fluency in German and English
• Strong ability to build executive relationships and drive business value for Enterprise customers
• Background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies
• Persuasion and presentation skills, with the ability to communicate up and down an organisation
• Ability to actively listen, understand customer pain points and take action
• Thrives in a fast-paced, dynamic environment

Benefits

• Equity with high growth potential, and a competitive salary
• Flexible working arrangements, working from home and the local SafetyCulture office
• Access to professional and personal training and development opportunities
• Wellbeing initiatives such as EAP services and generous parental leave policy
• Quarterly celebrations and team events