Representative, Digital Operations

Role Overview

The Representative, Digital Operations performs a variety of duties in support of all consumer products, including file maintenance, research, and data entry. They provide excellent customer service to internal and external customers.

What You Will Do

The incumbent answers questions and responds to requests with proper etiquette through email and telephone within established timelines. They also assist other employees within the department to ensure all work is completed in a timely manner.

Why It Might Be a Fit

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Requirements

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education
• 1+ years In same or similar role
• Ability to receive and understand oral questions and written instructions and apply them to assigned job responsibilities
• Ability to analyze, interpret findings and results, and to draw logical conclusions in carrying out day-to-day assignments
• Flexibility to learn and keep current with changing procedures and regulations, varying job assignments, technological advances and new equipment
• Ability to work as a positive team member in a fast-paced, high-volume environment and to manage multiple assignments
• Working knowledge of windows based software programs is required
• Attention to detail
• Excellent oral and written and presentation communication skills
• Excellent customer service orientation

Benefits

• Dental insurance
• Vision insurance
• Base pay range: $31,500.00 – $49,000.00 USD per year
• Fair and competitive rewards package
• Benefits designed to support you, your family, and your well-being