Senior Customer Success Manager – Finance and Spend Management – Singapore

SAP is seeking a Senior Customer Success Manager to focus on Finance and Spend Management solutions. The ideal candidate will have 5+ years of experience in Sales, Pre-Sales, Services, or Solution/Product Management, and 8+ years of experience with cloud software solutions and delivery models, specifically in finance and spend management solutions.

Requirements

• 5+ years’ experience in Sales, Pre-Sales, Services or Solution/Product Management
• 8+ years’ experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions.
• Strong executive presence and relationship building skills, particularly with finance and procurement leaders
• Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred
• Ability to handle difficult customer situations and discuss challenges with customer executives
• Commercial/deal support skills
• Relationship-driven mindset with excellent verbal and non-verbal communication skills
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions
• Ability to apply risk-mitigation strategies to customer situations
• Bachelor’s degree or equivalent required
• MBA or related post-Bachelor qualification is preferred

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Flexible working models
• Health and wellbeing programs