Customer Experience Lead – Carbonear, NL

On Site Full TimeNewfoundland and Labrador, CanadaScotiabank

Role Overview

Join a purpose-driven team committed to results in an inclusive and high-performing culture. Lead and manage a team of Customer Experience Associates, building strong customer relationships and delivering excellent customer service.

What You Will Do

Lead and manage a team, build customer relationships, deliver customer service, act as Officer in Charge, contribute to branch success, and assist with change management.

Why It Might Be a Fit

The role requires excellent leadership, customer service, and communication skills, with previous experience managing a team and strong technical skills.

Requirements

  • Excellent leadership skills
  • Strong customer service skills
  • Previous experience managing a team of employees
  • Excellent communication skills
  • Availability to work a flexible schedule
  • Previous banking experience
  • Strong technical skills

Benefits

  • Competitive compensation
  • Benefits package
  • Rewards for high-performance
  • Meaningful development conversations
  • Internal training for growth and development

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To apply for this job please visit jobs.scotiabank.com.

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