Customer Experience Lead, Part-Time – The Grange Branch, Edmonton, AB (30 Hours/Week)

Customer Experience Lead, Part-Time – The Grange Branch in Edmonton, AB. Leading a high performing Retail Service team, championing Scotiabank’s core values and culture, and delivering excellent customer service.

Requirements

• Lead and manage a team of Customer Experience Associates and Senior Customer Experience Associates
• Build strong customer relationships and deliver excellent customer service
• Act as the Officer in Charge (OIC) for the branch as required
• Contribute to the overall success of the branch by identifying opportunities to enhance the customer experience
• Act as a change management lead

Benefits

• Competitive compensation
• Benefits package
• Opportunity to join a forward-thinking organization
• Rewarding career path with diverse opportunities for professional development
• Organization committed to making a difference in our communities