Customer Experience Operations Manager responsible for optimizing and integrating CX technology ecosystem, leveraging AI to improve customer outcomes, operational efficiency, and decision-making across the customer lifecycle.
Requirements
- Manager/Supervisor experience
- Bachelor’s degree in Business, Technology, or related field
- 5+ years of experience in CX Operations, Revenue Operations, or Systems Administration
- 2+ years hands-on experience with Gainsight, Salesforce, Zendesk, and/or Rocketlane
- Strong analytical and problem-solving skills with a focus on data quality and scalability
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off
To apply for this job please visit securonix.bamboohr.com.
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