Senior Customer Success Manager

As a Senior Customer Success Manager at ServiceNow, you will own a portfolio of enterprise accounts and guide them through deep platform knowledge, trusted relationships, and proactive orchestration across ServiceNow’s internal teams.

Requirements

• 7+ years in customer success, or a closely adjacent role
• Experience managing strategic, complex accounts
• A track record of driving measurable outcomes: adoption, renewal, expansion, or customer satisfaction

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance