Sales Operations Lead

Role Overview

The Sales Operations Lead – APAC is a strategic and execution-focused role responsible for driving operational excellence, forecasting accuracy, and scalable growth across the APAC sales organisation. This role acts as a trusted advisor to regional Sales Leadership, partnering cross-functionally to optimise GTM performance through data, process, and systems.

The ideal candidate brings a strong mix of analytics, business partnering, and operational execution, with the ability to influence senior stakeholders and translate strategy into measurable outcomes.

Key Responsibilities

Sales Strategy & Planning

• Partner with APAC Sales Leadership to define territory design, coverage models, and headcount planning
• Support annual and quarterly GTM planning and operating cadence
• Translate business objectives into operational plans, targets, and KPIs

Forecasting & Pipeline Management

• Own APAC forecasting cadence, governance, and accuracy improvement initiatives
• Drive pipeline health, coverage ratios, and deal progression insights
• Identify revenue risks and opportunities through data-driven analysis

Performance Analytics & Reporting

• Build and maintain dashboards, scorecards, and executive reporting
• Provide actionable insights on pipeline generation & conversion, ASP trends & deal band analysis, and regional performance vs targets
• Enable faster decision-making via automated and standardised reporting

Sales Process & Operational Excellence

• Drive end-to-end sales process optimisation (lead routing, stages, pipeline hygiene)
• Own documentation, standardisation, and continuous improvement
• Ensure alignment with global processes while tailoring for APAC needs

Systems & Tools Ownership

• Partner with Business Applications to manage CRM (Salesforce) and sales tech stack
• Optimise workflows, data quality, and reporting structures
• Ensure adoption and effectiveness of tools across the sales organisation

Cross-Functional Collaboration

• Collaborate with Finance, Marketing, Channel, Customer Success, and IT
• Align on GTM priorities, planning cycles, and performance tracking
• Act as the central coordination point for APAC Sales Operations

Executive Support & Business Partnering

• Serve as a primary operations partner to APAC Sales Leadership
• Prepare business reviews, QBRs, and executive presentations
• Influence decision-making through structured insights and recommendations

Transformation & Strategic Initiatives

• Lead high-impact initiatives such as forecasting transformation, pipeline acceleration programs, and sales productivity improvements
• Drive scalability through automation and process redesign

Key Qualifications & Experience

• 6–8+ years of experience in Sales Operations, Revenue Operations, or Strategy roles
• Strong understanding of B2B sales processes, pipeline mechanics, and forecasting
• Proven experience partnering with Sales Leadership and cross-functional teams
• Expertise in CRM systems (Salesforce preferred), reporting tools (Tableau, Excel, BI tools), and data analysis and modelling
• Strong stakeholder management and communication skills
• Ability to operate in a fast-paced, matrixed global environment

Core Competencies

• Strategic Thinking + Execution – balances long-term planning with operational delivery
• Analytical Rigor – translates data into clear insights and actions
• Influence & Stakeholder Management – partners effectively with senior leaders
• Process Orientation – drives standardisation, scale, and efficiency
• Ownership & Accountability – delivers outcomes in a high-visibility role

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.