Senior CRM Data Analyst / Customer Intelligence Analyst (part-time)

Role Overview

The role serves as a bridge between business and technical teams, ensuring customer data is accurate, actionable, and trusted. The Senior CRM Data Analyst will identify data inconsistencies, diagnose root causes, propose solutions, and transform complex data into insights that drive customer engagement and revenue growth.

What You Will Do

The Senior CRM Data Analyst will validate and monitor customer data quality, investigate discrepancies, identify data flaws, and work with teams to define and implement corrective actions.

Why It Might Be a Fit

The ideal candidate will have advanced hands-on experience with Salesforce Data Cloud, strong SQL skills, and experience working with large-scale customer datasets.

Requirements

• Advanced hands-on experience with Salesforce Data Cloud (D360)
• Proven experience troubleshooting and investigating data quality issues at scale
• Strong experience with Salesforce Marketing Cloud (SFMC)
• Advanced proficiency in Adobe Analytics
• Advanced proficiency in Tableau
• Strong SQL skills
• Experience working with data warehouses such as Snowflake
• Exceptional stakeholder management skills

Tagged as: Data Analysis