Data Scientist-Personalization

Data Scientist-Personalization role at Standard Bank Group involves applying data mining techniques, conducting statistical analysis, and leveraging client voices for personalized conversations. The role requires collaborating with a multi-disciplinary team to design and deliver personalized client conversations, building statistically robust campaign models, and operationalizing machine learning models.

Requirements

• Assist in applying data mining techniques and conduct statistical analysis to large, structured and unstructured data sets
• Model business problems, discovering insights and opportunities through statistical, algorithmic, machine learning and visualisation techniques
• Leverage client voices through personalized and contextually relevant conversations for client-led products and solutions design and development
• Collaborate with a multi-disciplinary insights and analytics team to design and deliver personalized client conversations
• Build, maintain and enhance statistically robust and accurate campaign models to facilitate conversations, take-up optimisation across acquisition, retention, right-sell, and cross-sell interventions
• Design, develop and deploy scalable data pipelines and machine learning solutions leveraging cloud-based platforms (e.g. Azure, AWS)
• Operationalise machine learning models through robust MLOps practices, including model deployment, monitoring, versioning, and automated retraining
• Apply advanced machine learning and artificial intelligence techniques to enhance personalisation, customer engagement and decisioning frameworks
• Design and implement experimentation frameworks to measure and optimise customer and commercial outcomes across campaigns and journeys
• Ensure adherence to data governance, model risk management, and responsible AI principles

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance