Suger is looking for a Customer Success Manager to own customer implementation lifecycle, act as primary driver of customer enablement, adoption, and long-term success. This is a hands-on, technical, and systems-oriented role designed for someone who enjoys building repeatable processes and shaping how a product learns from real customer behavior.
Requirements
- 3+ years in Customer Success, Implementation, Solutions Engineering, or RevOps roles
- Experience owning complex B2B SaaS implementations end-to-end
- Background working with technical or operational products (integrations, billing, RevOps, CPQ)
- Strong project management and stakeholder coordination
- Ability to explain complex systems clearly and confidently
- Process-driven and highly organized
- Comfortable working with ambiguity and evolving systems
- Curious mindset with interest in AI-driven workflows and automation
Benefits
- Full healthcare benefits – extended health care, dental, vision, and life insurance
- Monthly office stipends for lunch and commute-related benefits
To apply for this job please visit jobs.lever.co.
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