Tailwind is looking for a Founding CSM to own how new customers experience the company from contract signature to full activation. The ideal candidate has 2–4+ years of experience in a customer-facing role at a B2B SaaS company, is charismatic and strong in written and verbal communication, and has experience collaborating with product and engineering to turn customer signal into shipped features.
Requirements
- 2–4+ years in a customer-facing role at a B2B SaaS company
- Built or meaningfully improved an onboarding or activation program
- Strong written and verbal communication
- Experience collaborating with product and engineering to turn customer signal into shipped features
To apply for this job please visit jobs.ashbyhq.com.

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