Customer Experience Representative

Tayco is seeking an enthusiastic and passionate individual to join its growing and dynamic Customer Experience team. The Customer Experience Representative will champion the customer experience strategy, work with a motivated and engaging team, and enjoy a fantastic culture.

Requirements

• Strong Customer Experience and troubleshooting skills
• Exceptional conflict resolution, negotiation, and objection handling skills
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to effectively communicate both verbally and in writing
• Able to work well under pressure
• Strong attention to detail
• Computer literate, including effective working skills of MS Word, Excel and e-mail
• Proven data entry and typing skills

Benefits

• Extended Health Care Plan (Health, Vision, Dental, Disability)
• Active Social Committee with wonderful company culture
• Opportunities for growth and development
• Flexible, hybrid schedule offering work from home and in-office options