Role Overview
The Customer Experience Associate will process financial transactions, understand customer needs, and recommend solutions to provide a positive customer experience. The role requires strong administration, organizational, and communication skills to work in a fast-paced environment.
What You Will Do
The successful candidate will process financial transactions, respond to customer concerns, achieve business objectives, and connect with customers to advise them on banking solutions and processes.
Why It Might Be a Fit
The ideal candidate will be a go-getter who can exercise initiative, be accurate and detail-oriented, and handle changing priorities. They will also be a dynamic communicator with established customer experience skills.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset.
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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