Role Overview
As a Customer Experience Associate, you will be the frontline of TD Bank, building deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
What You Will Do
You will process financial transactions, understand and determine customer needs, respond and resolve customers’ concerns, and achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
Why It Might Be a Fit
We are looking for an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. If you are a go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities, then this role might be a fit for you.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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