Sales Operations Team Leader

Role Overview

Lead Operational Excellence and Deliver Outstanding Customer Outcomes at TD SYNNEX! The Sales Operations Team Leader will guide, motivate, and develop a high-performing team, driving operational excellence, managing priorities, and ensuring customers receive a consistently exceptional level of service.

What You Will Do

Support workload planning, daily priority management, and act as the subject matter expert for relevant systems and tools. Monitor customer SLAs, assist with business incentives, and act as the first point of contact for internal and customer escalations.

Why It Might Be a Fit

The ideal candidate will have strong time management and prioritisation skills, experience building effective relationships, and a customer-focused, target-driven mindset. They will be confident working with numbers and operational metrics and have excellent organisational skills with strong attention to detail.

Requirements

• Experience building effective relationships with coworkers and customers
• Previous experience working with a CRM system
• Excellent organisational skills with strong attention to detail
• Confidence working with numbers and operational metrics
• A customer-focused, target-driven mindset
• Understanding of sales and operational processes
• Clear and effective communication skills (written, verbal and face-to-face)
• Strong people engagement and coaching capability

Benefits

• Private healthcare
• Matched pension
• Enhanced parental & family leave
• Moments that matter