Role Overview
Tenable is seeking a Principal Customer Success Manager to own renewals and expansion for 30 to 40 of its strategic customers, including the largest account in EMEA. The role involves protecting recurring revenue, finding the next opportunity in every account, and setting the standard for what a Principal CSM looks like at Tenable.
What You Will Do
The successful candidate will own the full renewal cycle for a multi-million dollar book, spot churn and downgrade risk early, negotiate enterprise contracts, and turn every account into the next big deal.
Why It Might Be a Fit
The ideal candidate will have a sales background, experience with large, complex accounts, and the ability to build trusted relationships with senior leaders in large organizations.
Requirements
- A sales background
- Experience of large, complex accounts
- Enterprise contract negotiation
- Ability to build trusted relationships with senior leaders
- Comfort with visibility
- Team player with a hands-on approach
- Curiosity about new tools
- Availability for three office days a week in Staines, and travel up to 25% of the time
To apply for this job please visit job-boards.greenhouse.io.
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