Head of Sales – Growth Markets

Role Overview

Lead the end-to-end sales function across multiple Growth Markets, driving commercial performance, leading internal and outsourced sales teams, and ensuring customer outcomes and regulatory compliance.

What You Will Do

Drive commercial performance, lead a complex multi-market operation, champion customer outcomes, and build high-performing teams.

Why It Might Be a Fit

The role requires an experienced sales leader with strategic vision and operational excellence, who can deliver sustained growth in sales performance, conversion, and retention.

Requirements

• Significant senior sales leadership experience within a contact centre, customer acquisition, retention, or customer sales environment.
• Proven success managing large-scale, multi-channel sales operations.
• Experience leading teams across multiple markets, regions, or countries.
• Strong track record of delivering sustained growth in sales performance, conversion, and retention.
• Experience managing outsourced partners and BPO relationships.
• Experience operating within regulated environments where compliance and customer outcomes are critical.

Benefits

• Highly visible senior leadership position
• Opportunity to influence business strategy and growth plans
• International exposure across multiple markets and sales channels
• Ability to build and develop high-performing teams
• Purpose-led organisation committed to delivering great outcomes for customers and colleagues alike