Ice Cream ERP Implementation Regional GTM Lead

Job Purpose

The Ice Cream ERP Implementation Regional Planning and E2E Logistics Lead will act as the key liaison between the Americas Business Unit and the central Global Supply Chain (Plan-Manufacturing-Logistics) project team, ensuring that the new ERP system aligns with local business requirements, while maintaining global standardization. This role plays a crucial part in representing the business unit’s needs for Planning and E2E Logistics processes and working with the business unit to adapt global processes and ways of working to ensure the successful transition to operating on a global technology platform including core ERP (e.g. SAP S4 Hana) and application layers.

You will be responsible for the validation of the design, build and deployment of Supply chain processes focusing on Planning and E2E Logistics domains On-time-in-full: Planning’s process (supply, demand, material, production, S&OP.) and E2E Logistics’ process (inbound, outbound, transportation, warehousing, ocean, export, import, etc.) and collaboration processes for your BU in the upcoming new Ice Cream ERP implementation.

This position is integral to ensuring the successful implementation and seamless transition of Planning and E2E Logistics processes as part of the ERP transformation, with a project duration expected to be 1.5–2 years.

Key Responsibilities

• Act as the primary representative of the Business Unit in all discussions related to Planning and E2E Logistics domains
• Ensure business unit Planning and E2E Logistics domain requirements are accurately reflected in the global ERP implementation and process and data & analytics design
• Ensure change impact assessment is done for EU-BU and OTIF plan is created with risk management plan is finalised
• Collaborate with the other domains such as Order to Cash-Commercial, Procurement (S2P), Finance, M2D, P2F, Data & Analytics, Integration and Deployment project teams to ensure an integrated E2E design
• Work closely within Internal IT organization to ensure seamless integration of Planning and E2E Logistics processes within the ERP system
• Assist in data migration, reconciliation, and validation to ensure accuracy ahead of ERP go-live
• Identify automation opportunities to enhance efficiency and reduce manual Planning and E2E Logistics processing tasks – the aspiration is touchless
• Act as a bridge between the Business Unit, Global Process Owners, Supply Chain and rest of SC-IT Organizations representing EU-BU to ensure successful ERP implementation
• Build and maintain a Change Network covering all the countries in the Business Unit to allow efficient two-way communication, ensuring smooth adoption of new processes and alignment with global standards
• Participate in testing and validation of the ERP system, ensuring accurate transactions, reporting and reconciliation
• Identify potential gaps in system functionality and propose enhancements for process optimization
• Support training and knowledge-sharing initiatives ensuring that employees are enthused and have the skills and knowledge required to operate within the new system
• Monitor process performance post-implementation and identify opportunities for improvement
• Support countries in the business unit on how to drive continuous improvement of performance metrics in BAU

Required Qualifications & Experience

• Bachelor’s degree in technology, Information Systems, Supply Chain, Business, Finance or a related field
• 5+ years of experience in Plan-Make-Logistics (at minimum one domain) within Supply Chain
• Hands-on experience with ERP systems (SAP, Oracle, or similar)
• Experience in ERP transformation, where Planning and E2E Logistics process standardization is a plus

Technical & Analytical Skills

• Strong understanding of order to deliver management processes
• Ability to understand, compare and analyse processes and drive continuous process improvements
• Familiarity with automation tools and digital solutions
• Excellent communication and stakeholder management skills
• Ability to work across functions and influence key stakeholders

Scope & Location

• Scope: North America
• Location: Remote
• Terms & Conditions: Full-time, permanent. This is a project role with an anticipated end date of June 2027. At completion of the project, the intent is to integrate into a new role within the organization
• International assignment: Not available for this role and relocation for local and international candidates is not provided

Compensation & Benefits

• Pay: $103,000 to $154,400
• Bonus: This position is bonus eligible
• Long-Term Incentive (LTI): This position is LTI eligible
• Benefits: Health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, and access to numerous voluntary benefits