Program Manager, Flexible Financial Assistance (CSM) – Westside Administration

The Program Manager, in coordination with the Senior Director of Housing Stabilization and Case Management staff, would implement and oversee a contract with the City of Santa Monica Human Services Department that is focused on rapidly resolving housing crises experienced by vulnerable individuals and families residing in the City of Santa Monica.

Requirements

• Initiate outreach efforts within the community, targeting areas and organizations where the highest risk participants may be located.
• Provide supervisorial support and oversight, and quality assurance for staff related to caseloads, scheduling, data integrity and contract goals or program changes.
• Assess housing barriers of participants who are unstably housed and at-risk of homelessness to determine housing and service needs, by use of assessment and prioritization tools.
• Develop housing, financial, and self-sufficiency case management plan with participants.
• Communicate team needs, and update and maintain the tracking of reports as requested by supervisor to ensure project deliverables are being met.
• Market, promote and network with providers in City of Santa Monica to improve program partnerships and coordination.
• Collaborate with Central Fiscal Agent and City Right to Counsel program to submit both financial assistance requests and legal referrals in a timely manner to prevent further jeopardization of housing status.
• Advocate for and actively assists individuals in obtaining services (e.g. benefits, mental health, substance abuse, housing referrals, financial assistance, home based services, training, medical services, mentoring and socialization).
• Ensure data is being entered into HMIS and tracked in an accurate, timely manner.

Benefits

• Medical
• Vision
• Dental
• Life Insurance
• 403(b) Retirement plan
• Employee Assistance Program (EAP)
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance