We’re looking for a commercially minded and data-driven individual to help drive subscriber growth and maximise customer value across our News and Puzzles products.
Requirements
- Lead subscription trading performance across News and Puzzles products, using data and customer insight to analyse churn and cancellation trends and identify actionable opportunities for growth.
- Lead the development and enhancement of subscription packs and propositions, including the launch of new products and initiatives designed to upgrade subscribers to higher-value offerings.
- Manage the end-to-end price rise process, ensuring subscribers transition smoothly to appropriate pricing tiers while maximising retention and revenue performance.
- Partner closely with Insights and Analytics to identify revenue optimisation opportunities, using data and performance insights to inform strategic decision-making and improve customer outcomes.
- Support the delivery of subscriber upgrade and save strategies, leveraging the in-house dynamic offer recommendation tool to drive targeted and effective customer journeys.
- Collaborate with technical and operational teams to improve processes, enhance execution, and support the efficient delivery of commercial priorities.
- Support the Commercial Executive in refining briefing processes and coordinating day-to-day activity across the team.
Benefits
- Dynamic working opportunities
- Medical cover
- Parental leave (six months fully paid maternity leave and enhanced paternity/partner leave)
- Life assurance
- Season ticket loans
To apply for this job please visit jobs.workable.com.
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