The Product Ops Specialist Graduate will collaborate with PM and RD teams to refine and implement search display strategies, driving improvements and optimization of key product metrics. They will conduct investigations, evaluations, and gather and analyze search user feedback and performance data to develop insights and contribute to strategic decision-making.
Requirements
- Collaborate with PM and RD teams based in the US and Mandarin-speaking countries to refine and implement search display strategies
- Conduct investigations to lay the groundwork for informed strategy formulation and product iterations of innovative display features in search
- Conduct rigorous evaluations to assess the impact and effectiveness of newly implemented features
- Gather and analyze search user feedback and performance data to develop insights
- Independently manage evaluation and investigation projects
- Collaborate closely with Product Managers and technical teams to generate evaluation standards and project SOPs
- Act as a liaison between technical teams and operational units
- Design and implement proactive operational plans in response to special scenarios or major events
- Manage and adapt to ad-hoc projects and urgent business requests efficiently
- Leverage understanding of Large Language Models (LLMs) to enhance search relevance, ranking, and user experience
- Collaborate with cross-functional teams to operationalize LLM-driven features and monitor their impact on search performance
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