Retail Revenue Operations: Sales & Onboarding Operations

Role Overview

The Retail Revenue Operations business partner will work alongside Retail Sales and Onboarding leaders to help them hit their goals, not only by advising on what should change, but by identifying opportunities, developing a point of view, and personally driving the work required to make those changes real.

What You Will Do

The role will own two connected domains: Sales Operations for Retail’s AE and BDR/SDR teams, and Onboarding Operations for the Retail Onboarding organization, including the Lead-to-Go-Live handoff between them.

Why It Might Be a Fit

The ideal candidate will have 5 to 8 years of experience in Revenue Operations, Sales Operations, GTM Operations, or a closely related role, with meaningful ownership of cross-functional GTM work.

Requirements

• Revenue Operations Experience: 5 to 8 years in Revenue Operations, Sales Operations, GTM Operations, or a closely related role, with meaningful ownership of cross-functional GTM work.
• Ownership & Execution: Proven ability to take broad or ambiguous problems, develop a point of view, identify and prioritize the work, and drive initiatives end to end without requiring a predefined roadmap.
• Analytical Self-Sufficiency: Comfortable working directly with operational data to investigate questions, identify patterns, test hypotheses, and make recommendations without depending on an analyst for every answer.
• GTM Systems Fluency: Able to recognize where process or system design is causing problems, shape a solution, write clear business requirements, partner with technical teams through delivery, validate what is built, and drive adoption.
• Applied AI Fluency: Hands-on use of generative AI to improve your own work, structure and solve operational problems, and identify opportunities to reduce manual effort or improve field productivity.
• Communication & Influence: Able to move comfortably from frontline operational detail to VP-level strategy and drive action across teams you do not directly manage.

Benefits

• Dental insurance
• Vision insurance
• Cash compensation (overtime, bonus/commissions if eligible)
• Equity
• Benefits