Customer Success Manager

We’re looking for a Customer Success Manager to join our fast-growing team and serve as the trusted partner for our small business customers.

Requirements

• 1+ years of early career experience delivering on scoped responsibilities with coaching.
• Strong verbal communication; confident and comfortable on customer calls.
• Tech-savvy and able to learn new platforms quickly.
• Patient and empathetic when working with customers who have low tech familiarity.
• Strong time management and organizational skills.
• Growth mindset: open to feedback, eager to improve, and adaptable in a startup setting.

Benefits

• Full Medical, Dental, and Vision Health Coverage
• 401(k) plan (non-matching)
• Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year
• Company-paid Wellhub membership for fitness and wellness
• Dinner covered with Uber Eats + a stocked kitchen to keep you fueled