Store Sales Manager

This position is responsible for proficiency in all areas of a retail operation, leading sales initiatives, and promoting a safe and productive work environment. Responsibilities include driving sales performance, delivering legendary customer service, and training sales team members.

Requirements

• Maintain regular and predictable attendance
• Deliver financial results
• Work assigned schedules based on business needs
• Uphold and promote a safe and productive work environment
• Take the initiative to support selling initiatives (GURA)
• Responsible for all selling metrics including customer experience scores
• Deliver Legendary Service to customers and drives sales through selling initiatives
• Responsible for having superior product knowledge within the business
• Motivates and engages Sales Team Members to ensure they represent and embrace TSC Values
• Responsible for selling skills training and monthly training for all Sales Team Members
• Fosters a competitive yet collaborative environment throughout the Team
• Assess individual performance through observations and measurements, and suggest coaching as needed
• Have analytical skills to review data, identify the key pieces of information that are most relevant
• Ensures that the sales floor has adequate coverage by assigning Team Members appropriately
• Assist Store Manager with leading, coaching and developing the Sales Team Members and Team Leaders
• Assist Store Manager in driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks
• Oversee Sales Team which includes assisting the Store Manager with coaching, hiring, training and development
• Resolve customer complaints/issues and ensure the customer has a positive experience
• Train Team Members on the appropriate application of policies and procedures
• Operate cash register/computer
• Perform Opening/Closing procedures
• Transport and make deposits to the bank
• Supervise cash handling procedures
• Adhere to loss prevention standards and respond to any alarm calls as needed
• Operate Forklift and Baler
• Assist customers with loading purchases
• Complete all documentation associated with any of the above job duties

Benefits

• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• Company-paid life and disability insurance
• Adoption and surrogacy assistance