CRM Manager

Role Overview

The CRM Manager plays a critical role in shaping the way TransferGo serves its customers, working in a highly innovative environment to implement optimized strategies and utilize platforms like Braze to scale personalized communications.

What You Will Do

The CRM Manager will define and execute the CRM strategy, deploy segmented marketing campaigns, build and manage automated workflows, and analyze and report on campaigns to support customer reactivation.

Why It Might Be a Fit

The ideal candidate will have experience in B2C CRM and email marketing, hands-on experience using Braze, and strong project management skills. They will be proactive and self-starter, able to build good working relationships with peers and stakeholders.

Requirements

• Experience in B2C CRM and B2C email marketing
• Hands-on experience using Braze for at least 1 year
• Project Management: highly organised, attention to detail and able to manage several campaigns at the same time
• Braze hands-on experience
• Proactive and self-starter
• Capable of building good working relationships with peers and stakeholders

Benefits

• Competitive Salary: Starting from 11,750PLN – 17,000PLN (gross) per month
• Comprehensive Benefits: Including a generous holiday allowance, competitive healthcare insurance, and a wellbeing package from day one
• Annual Development Budget: €1,000 to invest in your personal and professional growth
• Hybrid Working Environment: Flexibility to work from home and in the office, with most team members in the office two days a week
• Pet-Friendly Office: If you’re near one of our offices, bring your furry friend along!
• Inclusive Culture: Regular in-person events, fostering a strong sense of community and collaboration
• Empowerment and Ownership: We believe in empowering our people to take initiative and drive meaningful change