Retention Marketing Specialist I

Retention Marketing Specialist owns the day-to-day execution of email and SMS production for clients, including project management, content planning, copy and creative briefs, HTML builds, QA, and scheduling. Manage end-to-end production and keep timelines on track across design, strategy, and client teams.

Requirements

• Manage full production process for email campaigns and automated flows
• Build emails in Klaviyo or similar ESPs
• Write on-brand copy
• Create clear briefs for the design team
• QA content and logic
• Schedule deployments
• Maintain monthly content calendar
• Drive timelines with clients
• Ensure all assets and approvals stay on track