Customer Success Manager – Shield – San Jose, CA

The Shield Customer Success Manager will oversee and nurture relationships with large customers, driving value realization and long-term success for our strategic customers.

Requirements

• Issue Management
• Value Creation / Strategic Engagement
• Analytics / Reporting

Benefits

• Medical/prescription drug coverage
• Dental & Vision Benefits
• Flexible Spending Account
• Health Savings Account
• Dependent Care Flexible Spending Account
• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
• Disability Income Protection Plan
• Employee Assistance Program
• Educational Assistance Program
• 401(k) retirement program
• Vacation
• Paid Holidays and Personal time
• Paid Sick/Family and Medical Leave time as required by law
• Discounted Employee Stock Purchase Program