Customer Experience Supervisor

Customer Experience Supervisor at Vector Security, responsible for leading a team, managing workflow, and improving staff performance, with competitive pay and a comprehensive “Total Rewards” package.

Requirements

• High School Diploma or equivalent
• Supervisory experience in a call center environment
• Ability to communicate across multiple channels
• Sound decision-making and problem-solving skills
• High proficiency with Microsoft Office programs
• Knowledge of security system design and troubleshooting

Benefits

• Medical, dental, and vision coverage
• HSA/FSA programs
• Company paid life and AD&D insurance
• Company paid short- and long-term disability
• Voluntary benefit products
• 401k retirement savings plan
• 7 Company Holidays
• 2 Floating holidays of your choice
• Paid Time Off
• Tuition reimbursement
• Employee Assistance Program (EAP)