Customer Experience Coordinator (Part Time) – Georgetown, Washington, D.C.

Define the customer’s experience through service, focus, and participation, and have the opportunity to grow where you want to go in your career.

Requirements

• Greet every customer with warmth and urgency
• Oversee all customer communications (calls, emails, texts)
• Deliver personalized, memorable experiences
• Listen with empathy, resolve concerns quickly
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments

Benefits

• Competitive compensation
• Flexible work schedules
• Generous employee referral program