VodafoneThree – Strategic Partnerships Lead

VodafoneThree is uniting two powerhouse brands to create the UK’s largest mobile network, building a best in class experience for coverage, connectivity and reliability. The Strategic Partnerships Lead will be a driving force behind innovation in end-to-end Collections strategy, championing digitalisation and advanced agentic capabilities to deliver smarter recoveries and outstanding customer outcomes.

Requirements

• Strong experience in digital collections, AI driven optimisation or working with fintech and technology partners.
• Proven ability to design, run and evaluate POCs and structured testing frameworks.
• Solid technical understanding of digital customer journeys, data driven decisioning and modern collections technologies.
• Confident in navigating governance, risk and compliance requirements with a focus on customer fairness.
• Skilled stakeholder manager, able to influence cross functional teams and senior leaders.
• Comfortable translating insight, performance data and solution design into clear recommendations and action.

Benefits

• Generous Paid Time Off
• Up to 28 days off plus bank holidays
• Paid time for charity work
• Pension plan
• Discounts and vouchers