Project Manager, Digital Customer Experience

Western Digital is seeking a Project Manager to lead critical projects that enhance consumer customer support experience through advanced contact center technologies and telecommunications infrastructure.

Requirements

• Demonstrated project management experience
• Hands on experience managing CCaaS platform implementations or migrations
• Proven track record implementing AI/ML solutions

Benefits

• Paid vacation time
• Paid sick leave
• Medical/dental/vision insurance
• Life, accident and disability insurance
• Tax-advantaged flexible spending and health savings accounts
• Employee assistance program
• Other voluntary benefit programs
• Tuition reimbursement
• Transit
• The Applause Program
• Employee stock purchase plan
• The WD Savings 401(k) Plan