Events Manager

About Us

We’re a fast-paced events agency seeking a proactive Events Manager with strong operational skills and confidence to lead on-site. You’ll work closely with clients alongside our supportive team!

About the role

You’ll manage the full event lifecycle—from warehouse to execution. Success is measured by client satisfaction, revenue and lasting partnerships. You’ll handle everything from client acquisition and service to on-site event coordination and post-event evaluation. If you love bringing ideas to life and creating memorable experiences, we want to hear from you!

Key responsibilities

• Acquire and service clients to meet revenue targets

• Identify upsell opportunities when formulating project plans that are in line with brand’s guidelines

• Present full range of services at client meetings

• Attend site visits and serve as primary contact for clients

• Manage multiple projects with minimal supervision

• Adhere to SOPs at all stages, from concept development to post-event evaluation

• Monitor project risks to ensure that timelines are met

• Budget for events and monitor expenditure to stay within budget

• Handle client billings and vendor invoicing in a timely manner

• Lead negotiations with vendors to ensure budget requirements are met

• Ensure timely dissemination to relevant departments

• Safely load & unload goods if required

• Coordinate deliveries with our logistics team & outsource if required

• Manage client inventory & keep records of incoming/outgoing deliveries

• Obtain & review vendors quotations

• Build a database & maintain good working relationships with vendors

• Inspect vendor deliverables to ensure quality standards

• Administrative duties & other matters as required

On site

• Handle takeover & handover of venues

• Manage live event coordination across all parties

• Assist logistics team during setup & inspect installations to ensure quality standards are met

• Capture deliverables for submission of completion reports

• Develop contingency plans to mitigate crisis situations for smooth operations despite unexpected circumstances

• Give guidance to ensure high service standards & job satisfaction among freelance event staff

• Handle feedback & act appropriately to deliver exceptional client experience consistently

• Represent us when engaging clients to maintain relationships or create business opportunities

• Tally inventory at end of event & report discrepancies

• Assist logistics team with tear-down & equipment reset

• Conduct debrief for feedback & present data analysis

Requirements

• Diploma in Event Management or related field

• ≥1 year of managerial experience

• Proven track record in event execution

• Comfortable with irregular hours (weekends/public holidays)

• Physically able to lift up to 25kg and comfortable indoors/outdoors

• Proficient in Google Workspace, Microsoft Office and AI software such as Gemini, Claude, ChatGPT, GAMMA, Canva

• Comfortable with hands-on work and alcohol-related products

• Meticulously organised with strong problem-solving abilities

• Able to work independently and in a team

• Resourceful & able to think on your feet under pressure

• Enthusiastic & able to follow directions

• Fast worker with initiative & can-do attitude

• Good communicator with a presentable & professional demeanor

Strongly Preferred

• Class 3 License with clean record

• Familiarity with local venues & industry practices

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Tagged as: Data Analysis