MarTech & CRM Business Analyst

Job Title

MarTech & CRM Business Analyst
Experience

5+ Years
Job Summary

Looking for a MarTech & CRM Business Analyst to support CRM and marketing technology platforms, gather business requirements, support integrations, testing, reporting, and process improvements.
Key Responsibilities

Gather and document business requirements
Support CRM and MarTech platform operations
Work with business and technical teams
Support API integrations and data mapping
Coordinate SIT and UAT testing
Monitor and troubleshoot system issues
Maintain process and functional documentation
Support platform enhancements and reporting
Improve workflows, automation, and data accuracy
Skills Required

CRM and MarTech knowledge
Business analysis skills
API and integration understanding
SIT/UAT testing experience
Good communication and documentation skills

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