TDCX, Inc. in Singapore is seeking a Quality Manager to oversee customer support operations, ensuring service standards across channels and driving customer satisfaction.
The role emphasizes identifying customer needs, resolving issues on first contact, and collaborating with partners and internal teams to improve workflows, tools, and guidelines. It offers a dynamic, global BPO environment with learning and development opportunities.
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To apply for this job please visit en-sg.whatjobs.com.
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