Senior Loyalty & CRM Analyst – Platform Implementation

The Edge Contracting Services (TECS) is actively seeking a Senior Business Analyst to lead requirements for a large loyalty and marketing platform. The role requires collaboration with business stakeholders, technology teams and implementation partners to translate needs into functional solutions with a focus on loyalty, CRM and customer engagement.

Key tasks include documenting requirements, facilitating workshops, creating user stories and acceptance criteria, and supporting SIT/UAT.

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