AI Project Manager – Marketing & Communications

AI Project Manager – Marketing & Communications

Location: Remote – U.S.
Employment Type: Contract
Duration: 3–6 months initially, with potential extension
Experience Level: Mid-Senior Level
Industry: Insurance
Job Function: Information Technology

About the Role

We are seeking an experienced AI Project Manager to lead the planning, coordination, and delivery of AI-enabled initiatives across Marketing & Communications.

This role will serve as the bridge between Marketing business owners and Technology/AI development teams, helping translate business priorities into actionable delivery plans and moving initiatives from ideation and proof of concept through testing, implementation, adoption, and measurable business impact.

This is not an AI Engineer or developer position. The ideal candidate understands AI concepts well enough to identify use cases, challenge assumptions, coordinate technical teams, and ensure appropriate privacy, security, governance, and human oversight— but the actual development will be handled by technical teams.

What You’ll Do

• Develop and maintain project and portfolio plans, including scope, milestones, dependencies, resources, risks, and key decisions.
• Coordinate cross-functional teams across Marketing, Technology, Architecture, Engineering, Data, Security, Testing, vendors, and distributed delivery teams.
• Partner with Marketing stakeholders to define business problems, requirements, acceptance criteria, KPIs, and expected outcomes.
• Identify and manage critical dependencies involving data, integrations, architecture, workflow, and subject-matter expertise.
• Lead AI proofs of concept, rapid prototypes, testing, pilots, implementation, and rollout planning.
• Support responsible AI delivery by incorporating privacy, security, legal, compliance, governance, and human-in-the-loop considerations.
• Coordinate AI initiatives involving content creation, content management, digital marketing, web, social media, CRM, and related marketing technologies.
• Manage budgets, resources, schedules, milestones, risks, issues, and dependencies.
• Facilitate project meetings, status reviews, gateway reviews, and stakeholder communications.
• Provide clear reporting to senior leadership regarding progress, risks, decisions, and escalations.
• Support adoption and change management through communications, training, stakeholder engagement, and feedback.
• Coordinate regularly with teams across the U.S., Ireland, and India.

Key Qualifications

• 5–7+ years of project or program management experience.
• Experience leading complex, cross-functional technology, digital, data, automation, or AI initiatives.
• Experience working within a large, complex, global organization.
• PMP certification required.
• Strong Agile project management and strategic planning experience.
• Experience coordinating both business and technology teams.
• Experience managing POCs, rapid prototypes, testing plans, schedules, and delivery.
• Strong budget and resource management experience.
• Excellent communication and stakeholder management skills.
• Experience working with distributed/global teams.
• Ability to collaborate across U.S., Ireland, and India time zones.
• Willingness and ability to maintain regular overlap with European working hours.
• Marketing, digital marketing, web, social media, content, creative, branding, or communications technology experience.
• Experience delivering AI-related projects.

AI Knowledge

Candidates should have working knowledge of:

• Generative AI / AI models
• AI agents
• AI use-case identification and prioritization
• AI governance
• Privacy and security considerations
• Responsible AI
• AI implementation and adoption
• Testing and validation of AI-enabled solutions

Preferred Experience

• Insurance industry experience.
• Consulting experience.
• AI implementation within marketing or content workflows.
• AI-assisted content creation.
• Multilingual content or publishing technology.
• Automated content tagging.
• AI agents for web properties.
• AI-enabled CRM enhancements.
• Digital transformation initiatives.
• PRINCE2, Agile, Scrum, SAFe, or comparable project/product delivery certifications.

Ideal Candidate

The ideal candidate is a strong project/program manager who understands both business and technology and can successfully operate between Marketing stakeholders and technical development teams.

You should be comfortable creating structure in ambiguous environments, managing multiple workstreams, coordinating global teams, and helping organizations identify practical opportunities to use AI.

Important Details

• Fully remote U.S.-based contract opportunity.
• Candidates must be able to collaborate across U.S. and European time zones.
• New York-based candidates are preferred.
• New York-based candidates should be willing to accommodate potential onsite collaboration 2–3 days per week when required.
• Contract is initially expected to run 3–6 months, with potential extension based on project needs.

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Tagged as: Change Management, Project Management