As a Senior Account Manager, you will work within the Client Services team. This role is tasked with overseeing and executing brand campaigns in post sale by delivering best in class client service.
Roles & responsibilities:
- Oversee campaign execution for specific influencer marketing campaigns
- Sit within a team of client service individuals who support each other on campaign execution
- Take on client facing ownership and responsibilities alongside the Account Director and Senior Account Director to help drive consistent client communication and success in post sale
- Join, lead, and support on key client meetings
- Managing & working collaboratively to support new business and upsell opportunities with the client
- Support in achieving and exceeding monthly client and business KPI targets
- Lead influencer contract negotiations and management
- Support the Account Director
- Report & present to the client in partnership with Insights & Measurement Team
- Continuously focus on best in class client service and output of work for our partner
What you will need:
- 5+ years working in an agency or brand within client services, influencer marketing and/or talent marketing
- Experience in account management, creator management, measurement, paid media and working within a revenue organization
- Experience working with CPG brands
- Experience identifying and sourcing creator talent
- Experience negotiating contracts with creators, agents, managers and/or attorneys
- Experience scoping and planning content calendar based on creator rates and client KPIs
- Experience in creator and/or creator agency outreach
- Experience executing campaigns across many of the social platforms including TikTok, Meta, YouTube, Pinterest and Snap
- Experience working on multiple campaign responsibilities and projects simultaneously
- Experience in delivering post-campaign analysis presentation and reports
- Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
- Experience in revenue recognition systems and processes
- You are commercially aware, detail-oriented, organized, confident, polished, dynamic and communicate exceptionally well
- Very comfortable with spreadsheets, numbers and data analysis
- You are extremely comfortable leading client calls, presentations and conversations
- You are nimble, forward thinking, strategic and comfortable with ambiguity
- You are positive, collaborative and exude leadership qualities
- Experience and knowledge of CRM tools such as Hubspot and Salesforce is a plus
- Experience with designing decks is a plus
To apply for this job please visit whatjobs.com.
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