Customer Success Manager (LATAM Only)

Whippy is a fast-growing AI communication platform looking for a Customer Success Manager to own accounts end to end, troubleshoot issues, and guide customers on best practices.

Requirements

• STEM degree
• Proven SaaS CSM experience with direct API, webhook, or integration exposure
• Strong English communication
• Real customer-facing experience running onboarding, implementation, or success calls
• Proactive instinct
• Ownership mindset
• Comfort troubleshooting technical issues before escalating

Benefits

• Competitive compensation
• Monthly performance bonuses
• WeWork membership