Customer Experience Supervisor

Grow your career with Waste Management as a Customer Experience Supervisor. This role oversees daily operations of the customer service department, providing leadership and development to staff. The supervisor monitors and enhances customer service performance, enforces company policies, and resolves escalated inquiries.

Requirements

• High School Diploma or GED (accredited)
• 5 years of relevant work experience
• Call center or customer service experience and supervisory/management skills required

Benefits

• Medical, Dental, Vision, Life Insurance, and Short Term Disability
• Stock Purchase Plan
• 401K matching
• Paid Vacation, Holidays, and Personal Days